“BHP called—monthly progress meeting is tomorrow. I've got 3 projects with them and no idea which milestones we hit. Now I'm spending tonight digging through emails and timesheets trying to build a report. This happens every month.”

— Perth civil contractor, $32M revenue, 4 active BHP projects

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Agent #11

Client Progress KPI Portal

LiveROI: $25K-$50K/year

Stop scrambling before client meetings. Track every project's progress, budget, milestones, and KPIs in one dashboard. Generate client-ready reports in 30 seconds.

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58%

Avg Progress

2/4

Zero Incidents

90%

Quality Score

83%

Client Satisfaction

Portfolio Budget Overview

Total Budget

$1,630,000

Spent to Date

$1,067,300

Remaining

$562,700

65% of budget utilised

Project Status Summary

BHP

Drill Program - Phase 3

Newman

68%

on track
RIO

Exploration Support Contract

Tom Price

45%

at risk
FMG

Grade Control Drilling

Cloudbreak

82%

on track
RH

Resource Definition Program

Roy Hill

35%

behind

AI Project Assistant

Ask about project status, KPIs, budgets, or milestones

Manual Progress Tracking (6-8 hrs/week)

  • •Client meeting tomorrow → scramble through emails, timesheets, and invoices
  • •“What's our progress on Phase 2?” → nobody knows without digging
  • •Budget tracking in spreadsheets that are always 2 weeks out of date
  • •Milestone slippage discovered when client asks, not proactively
  • •KPIs? What KPIs? Safety and quality metrics scattered across systems
  • •Client progress report = 4 hours compiling data from 6 different sources

DrilLedger Client Progress Portal (30 mins/week)

  • •Real-time dashboard: all projects, all clients, all KPIs—one screen
  • •“What's our BHP progress?” → AI answers instantly with specifics
  • •Budget vs actual updated daily—variance alerts before you overspend
  • •Milestone tracking with automatic at-risk/overdue flags
  • •Safety, quality, satisfaction KPIs aggregated from all systems
  • •Client progress report = 30-second export with all data included

Portfolio Dashboard

All projects across all clients on one screen. Filter by client, status, or site. See aggregate KPIs at a glance.

Budget Tracking

Budget vs actual with variance analysis. Alerts when spending outpaces progress. Never surprise a client with overruns.

Milestone Tracking

Visual milestone timeline with status indicators. Overdue milestones flagged automatically. Track days early/late.

KPI Monitoring

Safety incidents, quality scores, client satisfaction, on-time delivery—all tracked per project with colour-coded alerts.

KPIs Tracked Per Project

Progress Metrics

  • • Overall % complete
  • • Planned vs actual hours
  • • Schedule variance (days)
  • • Milestone completion rate

Financial Metrics

  • • Budget vs actual spend
  • • Cost variance %
  • • Forecast at completion
  • • Revenue recognised

Safety & Quality

  • • Safety incidents (LTI, MTI)
  • • Near miss reports
  • • Quality score %
  • • Rework rate

Client Metrics

  • • Client satisfaction score
  • • On-time delivery %
  • • Variation requests
  • • Response time (queries)

Client-Specific Report Formats

BHP

BHP Format

  • • Executive summary first
  • • Table-based KPIs
  • • Safety metrics prominent
  • • Variation log required
RIO

Rio Tinto Format

  • • Risk register integration
  • • Environmental KPIs
  • • Photo documentation
  • • Contractor scorecard
FMG

FMG Format

  • • Chart-heavy visuals
  • • Progress photos grid
  • • Cost breakdown detail
  • • HSE leading indicators
RH

Roy Hill Format

  • • Milestone focus
  • • S-curve graphs
  • • Resource utilisation
  • • Look-ahead schedule

Annual Project Reporting Savings

$25,000 – $50,000+

in reduced reporting time + prevented overruns + retained client contracts

The Cost of Poor Project Visibility

Client Report Prep

Scrambling before meetings

4 hrs/report

Budget Overrun Discovery

Found too late to fix

5-15% margin loss

Milestone Slippage

Client learns before you

Trust damage

Lost Contract Renewal

Poor reporting = poor perception

$100K+ contracts

Time Savings (4-Project Supplier)

Monthly Reports

4 hrs → 30 min

per client

Progress Queries

30 min → instant

AI-powered

Weekly Tracking

6 hrs → 30 min

auto-aggregated

Annual Time Saved

310+ hrs

@ $80/hr = $25K

With DrilLedger Client Progress Portal

Real-time

Project visibility

Zero

Surprise overruns

30 sec

Client reports

100%

Milestone visibility

310 hrs

Annual time saved

$25,000

@ $80/hr admin cost

$25K+

Overrun prevention

Total Annual Value

Time savings + overrun prevention + client retention + better margins

ROI $25K-$50K+

per year

Note: Figures based on Perth mining supplier managing 4 active projects across 3 Tier 1 clients. Monthly client reporting, weekly internal tracking. Admin rate $80/hour. Overrun prevention based on 5% margin improvement through early detection. Actual savings vary based on project volume and client reporting requirements.